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Changes after product costumization not applied

This topic has 6 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow

Sejkan

Participant

February 21, 2021 at 21:09

Hi Dear,
Im developing site but Im not sure, why after saving product customization – product builder I dont see changes live.
I dont know is there cache problem or?

Please, contact administrator
for this information.

#275636 Copied Theme version: 7.2.5 WooCommerce version: 5.0

5 Answers

Olga Barlow

Support staff

February 22, 2021 at 14:09

Hello,

Could you please provide us with screenshot of the changes you want to apply? Do you want to change the colors or width of the columns or what?
Also, provide us with WP Dashboard access to check the issue in more detail.

Regards

#275745 Copied

Sejkan

Participant

February 23, 2021 at 13:04

Im sending you credits for login.
You can see change when customizing product page in elemntor, but when I go online, no changes applied.

Social icons
Static blocks
after content static blocks

Please contact administrator
for this information.

#275965 Copied

Olga Barlow

Support staff

February 23, 2021 at 20:44

Hello,

Please, use Lightshot screenshot tool and provide screenshot of the elements that you customize. Also, provide us with link to product where you edit the content.

Regards

#276056 Copied

Sejkan

Participant

February 24, 2021 at 10:22

Hi Dear, sending you all details.

Please contact administrator
for this information.

#276163 Copied

Olga Barlow

Support staff

February 24, 2021 at 13:56

Hello,

Because you edited the first template but created the new one for and used condition to show it for all the products https://prnt.sc/105njyp I removed that new template. Check products now.

Regards

#276242 Copied
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