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Changes do not appear live after saving - by rayee

This topic has 4 replies, 3 voices, and was last updated 6 hours, 51 minutes ago ago by Alex Carter

rayee

Participant

February 28, 2025 at 10:01

I did some changes in the WordPress text area and click on Save. I switch to Elementor and somehow the changes will not appear.

If I were to switch back to Text, it will appear but formatting is off.

How do I fix this?

Please, contact administrator
for this information.

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3 Answers

Rose Tyler

Support staff

February 28, 2025 at 13:05

Hello,

Thank you for reaching out to us.

We can’t log in using the credentials you provided – https://prnt.sc/X50Z_i3wGKxg

Additionally, please note that if the product description was edited using the Elementor plugin, this editor automatically becomes assigned to the content. As a result, any further modifications can only be made using Elementor. This behavior is not related to our theme.

Should you require any other assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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rayee

Participant

March 31, 2025 at 07:18

I try to add a product to cart. It is $0 no matter what. If i switch to a default theme, it works but when i switch to yur theme it doesnt. Please help to fix it

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Alex Carter

Support staff

March 31, 2025 at 09:08

Hello Rayee,

Thank you for reaching out to us.

1. Please refer to the following screenshot for the product price as set in its configuration:
https://prnt.sc/F-q3KwXSMfAN
Could you kindly confirm whether you are using any third-party plugins or custom code that might be altering the product price?

2. Additionally, we would appreciate it if you could provide screenshots demonstrating how the issue behaves when using the default Storefront theme, as you mentioned.

Thank you for your cooperation.

Best regards,
8Theme Team

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