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Changes in Elementor don’t load in my frontend

This topic has 8 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

Agencia Carabé

Participant

February 14, 2022 at 10:15

Hello! When I make some changes in my home with Elementor and I upload them, they don’t load rightly in my website. I have delete my browser cache and the web cache with a plugin. Can you help me, please?

#317052 Copied Theme version: 1.0 WooCommerce version: 6.2.0

7 Answers

Rose Tyler

Support staff

February 14, 2022 at 11:57

Hello,

Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access via the Private Content area.
Also, provide an example of mentioned changes in screenshots. You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

#317108 Copied

Agencia Carabé

Participant

February 14, 2022 at 13:19

I send the access and the link for my screenshots in private content area.
Regards!

Please contact administrator
for this information.

#317118 Copied

Rose Tyler

Support staff

February 14, 2022 at 16:57

Thanks for wp-admin access, but I can’t see any link to screenshots. Please provide them

Regards

#317149 Copied

Agencia Carabé

Participant

February 15, 2022 at 08:48

I’m sorry, I forget to paste it!

Please contact administrator
for this information.

#317176 Copied

Rose Tyler

Support staff

February 17, 2022 at 13:23

Hello,

Sorry for the delay in answering.
The problem is caused by WEN Responsive Columns plugin, there is js error https://prnt.sc/26xpwai when the plugin is activated. I’ve disabled the plugin, and content of the slider is visible now.
You can try to contact the support of the plugin. please note that that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.

Regards

#317509 Copied

Agencia Carabé

Participant

February 17, 2022 at 13:33

Thank you very much, and I’m sorry for the inconvenients. I’ve tried to uninstall all incompatible plugins, but not this one.

#317512 Copied

Rose Tyler

Support staff

February 17, 2022 at 14:37

You’re welcome!

Regards

#317539 Copied
Tagged: changes, elementor, frontend, load, themes, woocommerce, wordpress
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Changes in Elementor don’t load in my frontend

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