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Changes in xstore appearance not displaying in front end same in elementor

This topic has 6 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

Vítor Carneiro

Participant

August 26, 2024 at 16:10

Hello,

I need help, the site presents different appearances when I edit it in Elementor or in appearance and then online it looks totally different, I leave a video explaining it better

Please, contact administrator
for this information.

#411683 Copied Theme version: 9.3.18

5 Answers

Tony Rodriguez

Support staff

August 27, 2024 at 05:25

Hello, @Vítor Carneiro,

Thank you for contacting us and for using XStore.

We regret to inform you that we are unable to view the video you provided, Additionally, we encountered issues with the wp-admin login credentials provided, as they seem to be invalid or not working.

To assist you efficiently, we kindly request that you provide a working video link of the issue and valid wp-admin access credentials. Please ensure that these details are submitted in the private content area for security purposes.

Thank you for your cooperation. We look forward to resolving your issue promptly.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#411724 Copied

Vítor Carneiro

Participant

August 27, 2024 at 13:57

Sorry: New credentials in private area

Please contact administrator
for this information.

#411800 Copied

Tony Rodriguez

Support staff

August 27, 2024 at 14:11

Hello, @Vítor Carneiro,

Thank you for granting us access to your wp-admin.

1/ Upon reviewing your site, we did not identify any immediate issues. To assist you further, could you please provide screenshots or video of the problem along with the URL of the page where the issue is occurring? This will enable us to conduct a more thorough investigation and assist you in resolving the matter.

2/ Additionally, we recommend that you Please ,Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 3000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

#411813 Copied

Vítor Carneiro

Participant

August 27, 2024 at 21:23

Perfect!

#411874 Copied

Andrew Mitchell

Support staff

August 27, 2024 at 21:23

Dear Vítor Carneiro,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#411875 Copied
Tagged: elementor front end display, elementor woocommerce themes, troubleshooting wordpress xstore, wordpress elementor customization, wordpress woocommerce themes, xstore appearance changes, xstore display issues
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Changes in xstore appearance not displaying in front end same in elementor

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