Changes made in the back end not displayed

This topic has 4 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: Orme Pet
    Orme Pet
    Participant
    November 28, 2023 at 10:40

    Why aren’t changes made in the back end displayed in the front end?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 28, 2023 at 10:43

    Hello, @Orme Pet,

    Thank you so much for purchasing our theme and contacting our support center.

    Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

    In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

    We trust that this will rectify the issue you are currently experiencing.

    Best regards,
    The 8Theme Team.

    Avatar: Orme Pet
    Orme Pet
    Participant
    November 28, 2023 at 11:11

    ok

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 28, 2023 at 12:14

    Hello, @Orme Pet,

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the improvements.

    To address the problem, we have disabled the static block cache and removed the query string options located within the XStore > Theme Options > Speed Optimization section of your site’s settings.

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

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