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Changes made to the header is not reflecting

This topic has 8 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez

Anoop

Participant

August 1, 2024 at 05:31

Changes made to the header is not reflecting

Files is visible for topic creator and
support staff only.

#408198 Copied Theme version: 9.3.16

7 Answers

Tony Rodriguez

Support staff

August 1, 2024 at 06:25

Hello, @Anoop,

Thank you so much for purchasing our theme and contacting our support center.

It appears that you are currently utilizing the header builder via Elementor, while also attempting to make edits through the customizer. Unfortunately, this may prevent your changes from being properly reflected.

To ensure your header updates are applied correctly, please follow these steps:
1. Navigate to XStore Builders.
2. Select ‘Header Builder via Elementor’.
3. Edit the header template according to your requirements and ensure you save the updates.

For detailed guidance, we encourage you to consult our theme documentation, which can be found at the following link: [XStore Header Builder with Elementor Documentation](https://xstore.helpscoutdocs.com/article/212-new-xstore-header-builder-with-elementor).

We trust this information will be of assistance to you. Should you have any further inquiries, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

#408206 Copied

Anoop

Participant

August 1, 2024 at 10:23

How to disable utilizing the header builder via Elementor

#408256 Copied

Tony Rodriguez

Support staff

August 1, 2024 at 11:42

Hello, @Anoop,

Thank you for your response.

We would like to inform you that there are two methods available for managing header builders in our system.

1. **Header Builder via Elementor**: To disable this feature, please follow these steps:
– Navigate to **XStore Builders**.
– Select **Header Builder via Elementor**.
– Click on **Edit Header Template Condition** and remove it.

2. **Header Builder via Customizer**: This can be disabled by:
– Going to **XStore**.
– Proceed to **Theme Options**.
– Select **Header Builder**.
– Turn OFF the feature and click on **Publish** to save the changes.

We hope this information is helpful to you. Should you have any further inquiries, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#408270 Copied

Anoop

Participant

August 1, 2024 at 13:41

How do I change the menus in My account dropdown
and how can I add an option “create account” in sign in section

#408311 Copied

Tony Rodriguez

Support staff

August 2, 2024 at 05:23

Hello, @Anoop,

1/ The menus on the My-Account page come from the WooCommerce plugin, This menu is Woocommerce functionality and the XStore theme does not have the option to change or customize that.

You can remove items by clearing the fields in Woocommerce > Settings > Advanced. https://xstore.helpscoutdocs.com/article/78-woocommerce-account-settings

Furthermore, we would recommend you contact support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

2/ Please read our theme documentation here: https://xstore.helpscoutdocs.com/article/171-enabling-user-registration-on-website

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
The 8Theme Team.

#408391 Copied

Anoop

Participant

August 18, 2024 at 19:06

How do I update stock for different sizes

#410645 Copied

Tony Rodriguez

Support staff

August 19, 2024 at 05:06

Hello, @Anoop,

Thank you for your response.

We are writing to inform you that your recent request was somewhat unclear, and we would appreciate further details to better understand your needs and objectives.

To assist you more effectively, could you please provide a more detailed description of your request or the specific goal you are aiming to achieve? Additionally, it would be immensely helpful if you could temporarily provide us with access to your site’s wp-admin area. Kindly submit these credentials securely in the private content area designated for this purpose.

Furthermore, to enhance our understanding of the issue, we kindly request that you attach screenshots depicting the problem. This will enable us to diagnose and address your concerns more accurately.

For future assistance and to streamline support, we kindly ask that you create a new topic for each distinct issue on our support forum. This practice helps prevent any delays and ensures you receive prompt and efficient service.

Thank you for your cooperation and understanding.

Best Regards,
The 8Theme’s Team

#410654 Copied
Tagged: best selling woocommerce themes, customize woocommerce themes, header changes not reflecting, troubleshooting woocommerce themes, woocommerce header issues, woocommerce themes fixes
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