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Changes not applying from menu, i tried many times

This topic has 5 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Andrew Mitchell

Adeeb Ahmed

Participant

May 29, 2024 at 18:36

HI,

I tried to change header color from orange to green but its not visible. i tried clearing browser cache and even CDN cache but not solved

#397206 Copied Theme version: 9.3.11

4 Answers

Tony Rodriguez

Support staff

May 30, 2024 at 05:51

Hello, @Adeeb Ahmed,

Thank you so much for purchasing our theme and contacting our support center.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Please contact administrator
for this information.

#397237 Copied

Adeeb Ahmed

Participant

May 30, 2024 at 13:34

Here’s the username and pass. Please do help me

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for this information.

#397340 Copied

Tony Rodriguez

Support staff

May 30, 2024 at 13:58

Hello, @Adeeb Ahmed,

We are delighted to inform you that the issue you reported has been successfully resolved. The color in the header has been changed from “Orange” to “Green” using Elementor.

Should you wish to make further color changes, please follow these steps:
1. Navigate to Xstore > Xstore Builders > Header.
2. Edit the current active header using Elementor.
3. Proceed to the Top Section Container.
4. In the Style Tab under the Background Option, adjust the color as per your preferences.

For your reference, we have provided images in the private content area

We hope you find this information useful. Should you require any further assistance, please do not hesitate to contact us. We are committed to providing you with the support you need.

Best regards,
The 8Theme Team

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for this information.

#397349 Copied

Andrew Mitchell

Support staff

May 31, 2024 at 19:16

Dear Adeeb Ahmed,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#397571 Copied
Tagged: effective woocommerce theme solutions, fix woocommerce theme issues, menu changes not applying, resolve menu change problems, top selling woocommerce themes, woocommerce best sellers, woocommerce themes troubleshooting
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Changes not applying from menu, i tried many times

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