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Changes to make to the website that I’m not really able to do

This topic has 8 replies, 4 voices, and was last updated 7 months, 1 weeks ago ago by Tony Rodriguez

lollo

Participant

April 20, 2025 at 23:13

ciao sto scrivendo per il mio sitoweb. Ho comprato un nuovo pacchetto con un altro account ed inserito il nuovo purcahase code in questo account. Le modifiche riguardano il sitoweb indicato nell’area privata sempre con xstore. Ho inviato 8 foto fammi sapere se ti sono arrivate tutte, io ne visualizzo solo una

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7 Answers

Alex Carter

Support staff

April 21, 2025 at 08:11

Hello,

Thank you for reaching out to us.

We kindly ask you to post different questions as separate topics in our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/

Additionally, we would like to inform you that we currently see only one screenshot provided from your side.

Upload screenshots on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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lollo

Participant

April 23, 2025 at 18:55

okay, allora alcune cose sono già state risolte ti inoltro la cosa che proprio non sono riuscito a farmi fare. quindi solo una cosa grazie

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Luca Rossi

Support staff

April 24, 2025 at 08:33

Dear @lollo,

We hope this message finds you well.

We kindly request temporary FTP access in order to proceed with the necessary tasks. To facilitate this, could you please provide the following details:

– FTP Host
– FTP Username
– FTP Password
– FTP Port

If you require any assistance in generating these credentials, we recommend contacting your hosting provider, who should be able to guide you through the process.

Thank you in advance for your cooperation.

Best regards,
The 8Theme Team

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lollo

Participant

April 24, 2025 at 12:28

fammi sapere se ti servono le credenziali di sitegroumd, cosa intendi per FTP?

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lollo

Participant

April 24, 2025 at 12:40

ho chiesto all’assistenza siteground ti sto girando le credenziali ftp

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Luca Rossi

Support staff

April 24, 2025 at 12:51
Hi @lollo,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

p.woocommerce-store-notice.demo_store a.woocommerce-store-notice__dismiss-link { text-indent: 999px; display: inline-block !important; width: 30px; position: relative; } p.woocommerce-store-notice.demo_store a.woocommerce-store-notice__dismiss-link::before { content: 'X'; text-indent: 0; left: 0; width: 30px; height: 30px; position: absolute; font-weight: bold; color: #000; }

https://tinyurl.com/2yxpcdok

Kind regards,
The 8Theme Team
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Tony Rodriguez

Support staff

May 6, 2025 at 16:20

Dear lollo,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Changes to make to the website that I’m not really able to do

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