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Changes visible in the Appearance>Customize Area not reflects on the Live Website

This topic has 4 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

Francesco

Participant

January 10, 2024 at 00:08

Dear Support,
I opened a symilar Topic here https://www.8theme.com/topic/header-top-menu-changes-not-updated-after-changing-in-customize-area/ ….and I thought I had solved it.
But aftef disabling the cache (as discussed in the past topic) and disable Apache cache from my server, I’m not able to see some changes (Logo update, Top Header menu update, etc).
If I change a page using Elementor, for example, the changes are reflected in the Live Website.
Can you help me to solve please?

Regards
Francesco

Please, contact administrator
for this information.

#379401 Copied Theme version: 9.2.5

3 Answers

Tony Rodriguez

Support staff

January 10, 2024 at 07:13

Hello, @Francesco,

We hope this message finds you well.

Upon reviewing your website, we have observed that there are multiple headers implemented on the front page. Should you desire to alter the header logo, menus, or similar elements on the home page, we kindly ask that you edit the relevant headers accordingly. Once the modifications are complete, please ensure to save the settings. https://imgur.com/dGrSzbC

After saving the changes, we recommend that you clear your browser’s cache before revisiting your site to confirm that the updates have been successfully applied.

We trust that this guidance will assist in resolving your issue.

Warm regards,
The 8Theme Team

#379419 Copied

Francesco

Participant

January 10, 2024 at 14:17

Hello Tony,
Thanks a lot for your support.
Have a nice day
Francesco

#379519 Copied

Andrew Mitchell

Support staff

January 10, 2024 at 14:18

Dear Francesco,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#379520 Copied
Tagged: appearance customize area, fix woocommerce website issues, live website changes, visible changes not reflecting, woocommerce live site problems, woocommerce wordpress themes, wordpress appearance issues
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Changes visible in the Appearance>Customize Area not reflects on the Live Website

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