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Changing default email notifications for orders

This topic has 2 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Jack Richardson

Safe Desires

Participant

June 13, 2024 at 22:22

I would like to use Advanced Shipment Tracking Pro to handle shipment emails. How do I make sure that Xstore allows for those selected events to trigger an email to be sent through Advanced Shipment Tracking Pro?

Please, contact administrator
for this information.

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1 Answer

Jack Richardson

Support staff

June 14, 2024 at 08:19

Hello,

Thank you for reaching out to us with your query. We’re glad to hear that you are interested in using Advanced Shipment Tracking Pro with XStore for managing your shipment emails.

To ensure that XStore is configured to trigger emails through Advanced Shipment Tracking Pro for selected events, you will need to integrate both systems properly. Here’s a general guide on how to set this up:

1. **Install and Activate Plugins**: Ensure that both XStore and Advanced Shipment Tracking Pro are installed and activated on your WordPress site.

2. **Configure Advanced Shipment Tracking Pro**: Go to the settings page of Advanced Shipment Tracking Pro and configure the settings according to your needs. This typically involves setting up the specific events that should trigger an email notification.

3. **Testing**: After configuration, perform a test transaction to ensure that the emails are being triggered and sent correctly when the specified events occur.

We are sure that if the code of your plugin is writted due to WooCommerce standarts the XStore Email buidler will trigger the email with new design correctly. Otherwise you will have the default design of email sent to customers until we find the reason of the compatibility.

If you encounter any issues or need further assistance with the setup, please do not hesitate to contact our support team. We are here to help ensure everything works smoothly for you.

Best Regards,
Jack Richardson
8Theme’s Team

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Tagged: best selling themes, changing email alerts, customize woocommerce emails, default email notifications, order notifications, woocommerce themes
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