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Changing Image for Background Style: theme_default

This topic has 19 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

KauzmoCrew

Participant

February 20, 2018 at 05:36

Hello,

I’m trying to figure out how to change the background image in the section that says “Background Style: theme_default. I can’t seem to change this photo in WPBaker Visual Composer. Also, I’m wondering if this image can be replaced with a video.

Please, contact administrator
for this information.

#185570 Copied

18 Answers

KauzmoCrew

Participant

February 20, 2018 at 06:12

Also, the Ultimate Add-Ons plugin is not available, it there something special that needs to be done? It is active.

#185575 Copied

Rose Tyler

Support staff

February 20, 2018 at 09:35

Hello,

1. Please provide screenshot for better understanding what exactly image you want to change. You may use such screenshot maker as Lightshot and provide screenshot link.
2. Please describe the problem in more details.

Regards

#185608 Copied

KauzmoCrew

Participant

February 21, 2018 at 07:53

This is the background image that I’m trying to change.

Also, I found the ultimate add-ons.

#185750 Copied

Rose Tyler

Support staff

February 21, 2018 at 14:26

Hello,

You may change the background image in row settings. If this doesn’t work, please provide me temporary wp-admin access to check the issue deeply.

Regards

#185832 Copied

KauzmoCrew

Participant

February 21, 2018 at 19:39

I found where to change this, however I tried to use the video with a link to a YouTube video and the video is not activating. Can you please take a look?

Please, contact administrator
for this information.

#185901 Copied

Rose Tyler

Support staff

February 22, 2018 at 08:17

Hello,

The wp-admin credentials are incorrect.
Please watch this video tutorial https://wpbakery.com/video-academy/full-height-row-and-video-background/

Regards

#185919 Copied

KauzmoCrew

Participant

March 7, 2018 at 06:42

Hello Rose,

I still can not get the video to play in the background. Can you please take a look and see what I am doing wrong. Log in credentials are in the private content area.

Thank you for your help!
Kauzmo

Please, contact administrator
for this information.

#187440 Copied

Rose Tyler

Support staff

March 7, 2018 at 12:04

Hello,

Please check your Home page – https://prnt.sc/io0j7q > https://prnt.sc/io0jdb

Regards

#187494 Copied

GEMA

Participant

April 4, 2018 at 11:28

I have just to import your demo gaming store, but dont show image parallax. i sent screenshow https://prnt.sc/j0oibf

#190240 Copied Theme version: royal theme

Rose Tyler

Support staff

April 4, 2018 at 12:08

Hello @GEMA,

We excluded real images from demo content because many of our clients had the problems with demo content import because of the large size of import file and server settings. As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.
Let us know if you need any assistance.

Regards

#190245 Copied

GEMA

Participant

April 4, 2018 at 12:38

Hello Rose Again, i have other image or background color in the row, but dont show me nothing. In my website dont show any brackground fullwidth.

#190250 Copied

Rose Tyler

Support staff

April 4, 2018 at 12:51

Hello @GEMA,

Could you please provide temporary wp-admin access in the Private Content area?

Regards

#190253 Copied

GEMA

Participant

April 4, 2018 at 13:16

OK thanks

Please, contact administrator
for this information.

#190260 Copied

Rose Tyler

Support staff

April 4, 2018 at 14:05

Dear @GEMA,

Please update WPBakery Page Builder (Visual Composer) plugin to the latest version https://www.8theme.com/download-plugins/page/3/ (https://www.8theme.com/faq/ – How to update plugins included in theme?).
Let me know if the problem will be solved.

Regards

#190268 Copied

GEMA

Participant

April 4, 2018 at 15:46

Hello Rose, i have updated the plugins Visual composer, i have downloaded for your website last version, and i have updated the plugin but now i see only white page.

Please, contact administrator
for this information.

#190286 Copied

Rose Tyler

Support staff

April 4, 2018 at 15:58

Hello @GEMA,

Please check now.

Regards

#190288 Copied

GEMA

Participant

April 4, 2018 at 16:00

Now perfect.

Thank you so much :)))))))

#190289 Copied

Rose Tyler

Support staff

April 4, 2018 at 16:01

You’re welcome!

Regards

#190290 Copied
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