Changing Product Page Banner - by akadibaba

This topic has 6 replies, 5 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: akadibaba
    akadibaba
    Participant
    November 1, 2015 at 20:16

    The option to change that product page banner on any of the variations of the theme does not work. The default banner displays no matter what. I went to Theme Options > Shop > Product Page Banner and uploaded a new image (and tried with many different ones), and the default will not change.

    Also, is there an option to have different banners for different products? I sell more than one product…

    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    November 2, 2015 at 09:05

    Hello akadibaba,

    please provide us with admin credentials for your site in private content. We will investigate this problem.

    Regards,
    Stan Russell.

    Avatar: akadibaba
    akadibaba
    Participant
    November 2, 2015 at 14:30

    Here is the information you asked for.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 2, 2015 at 15:23

    Hello,

    I’ve added the following code in Global Custom CSS. Please check.

    .category-description {
        display: block;
    }

    You can add different banners for product category in Product->Categories->Category Header->Add media.
    See screenshot: http://prntscr.com/8y642o

    Regards,
    Robert Hall.

    Avatar: amandalf84
    amandalf84
    Participant
    June 21, 2016 at 19:43

    Hi!
    I have been trying to fix this for a week and cannot find how to fix my issue. I have uploaded a shop page banner, but it is not showing up anywhere.
    Thanks in advance for your help.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 22, 2016 at 13:11

    Hello,

    As I see the banner on your shop page is the same as added in Theme Options > Shop > Product Page Banner. Here are the screenshots from our end http://prntscr.com/bjizfo , http://prntscr.com/bjj0yf

    Don’t forget to clear browser and server cache before site checking.

    Best regards,
    Jack Richardson.

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