This topic has 11 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler
I have a couple questions about the product archive page. On the shop page (I’m using Elementor for my shop archive page and the Xstore WordPress theme), I can’t figure out where I change the button text color or remove the “view” option icons. I can’t change it in the elementor product archive theme builder because I get the message: “To change the Products Archive’s layout, go to Appearance > Customize.” But I can’t locate anywhere to make the button changes. Can someone tell me where that is done? Thanks!
Hello, Amy V,
Thank you for contacting us and for using XStore.
Your site is under maintenance mode, so we can’t check it without access.
Could you provide temporary wp-admin access?
Also please provide some screenshots for a better understanding of your request.
Have you tried to contact Elementor Pro support?
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.
Kind Regards,
8theme team
Yes, I have contacted ElementorPro support and this was their response:
“I have checked on the page where the view mode is showing. I was able to see that it was not coming from Elementor.
I highly suggest you reach out to the theme author where this is coming from so you can seek support on this.”
Here are my additional questions (there are links to screenshots related to each in the private content area.) How do I edit the height/location of the mini cart? On the home page, if you scroll down, the bottom of the mini cart is behind the footer and you can’t see it. And the top of the mini cart is off the page.
And how do I change the margins on the thank you pages that appear after an order? Basically, I am using a transparent header for the site, so everything on each page needs to start below the bottom of that “transparent” header. On most pages, I can change the top margin to fix it, but I can’t find the location to change the top margin for the mini-cart and the thank you pages.
Hello, Amy V,
Thank you for your response.
Please provide FTP access also.
To create FTP access, please contact your hosting provider for assistance.
Kind Regards,
8theme team
ftp info and some questions attached
Hello, Amy V,
Thank you for your response.
For temporary FTP access, you can use any email you want.
For “noreply@8theme.com” we wouldn’t be able to get letters.
Please provide us with FTP access: FTP host, FTP username, FTP password, FTP port, FTP encryption.
Kind Regards,
8theme team
Hello, Amy V,
We use ‘viwec_template’ post type for keeping the Email templates, so you can search for them in your backups.
Also, it will be useful to know that there are also ‘viwec_settings_type’ post_meta and ‘viwec_email_structure’ post meta for each Email template built.
For correct reverting your templates we would recommend you to contact with hosting provider or someone who did it before.
Kind Regards,
8theme team
FTP
Header logo size
Hello, Amy V,
Thank you for the FTP access. We will have another specialist review your inquiry in greater detail and will be in touch with you.
About the logo, please check now. We’ve added a video in the Private Content area.
If you have new questions, unrelated to the first one, please open up new topics on this forum, to prevent misunderstanding in this conversation.
Thank you in advance.
Kind Regards,
8theme team
Hello, Amy V,
1/ We’ve added the next code:
add_action( 'wp', function() {
if ( get_query_var('et_is-woocommerce-archive', false) ) {
add_action( 'woocommerce_before_shop_loop', function() {
if ( get_theme_mod( 'top_toolbar', 1 ) && !wc_get_loop_prop( 'is_shortcode' ) ) {
etheme_enqueue_style('filter-area', true ); ?>
<div class="filter-wrap">
<div class="filter-content">
<?php }
}, 0 );
add_action( 'woocommerce_before_shop_loop', function() {
if ( get_theme_mod( 'top_toolbar', 1 ) && !wc_get_loop_prop( 'is_shortcode' ) ) { ?>
</div>
</div>
<?php }
}, 45 );
}
}, 70);
in functions.php of your child theme.
2/ About buttons on the Shop page, currently they have a different font to your screenshot. Have you solved it?
3/ We’ve disabled “Header Sticky” for Cart/Checkout Layout via Theme Options. Please check the Thank you page header now.
Kind Regards,
8theme team
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