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Changing the translation of the lower mobile method and not setting the patches

This topic has 8 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Andrew Mitchell

MAHDAR

Participant

June 12, 2023 at 22:36

Hello good time

There are two issues, please answer, thank you

1 Now it has happened more than 10 times that we translated the German language which is the main page of our site through customizing the card option into German, but after a few days it will be back to English.

Please tell me the reason, thank you

2 After updating the patches, we cache cloudflare and rocket WP We delete it and even delete the cache of the template and elementor, but after a few hours, the panel says that the patch has not been updated

Thank you

Please, contact administrator
for this information.

#359247 Copied Theme version: 9.1.7

7 Answers

Rose Tyler

Support staff

June 13, 2023 at 13:19

Hello, MAHDAR,

Thank you for contacting us and for using XStore.

1/ We can’t log in. Please check wp-admin access and provide FTP access also.

2/ If you are using the latest theme version – 9.1.7, there should not be any patches yet in the Patcher.

Kind Regards,
8theme team

#359298 Copied

MAHDAR

Participant

June 13, 2023 at 14:26

thanks

2- But for me, I have 5 patches that need to be updated, please check this too

Thankful

Please contact administrator
for this information.

#359303 Copied

Rose Tyler

Support staff

June 13, 2023 at 14:36

Hello, MAHDAR,

Please provide the correct wp-admin access – https://prnt.sc/seTsSI4ENB2b

Also, we need correct FTP access. Please try to connect to FTP using FileZilla by yourself.

Kind Regards,
8theme team

#359306 Copied

MAHDAR

Participant

June 13, 2023 at 16:08

Please contact administrator
for this information.

#359317 Copied

Rose Tyler

Support staff

June 13, 2023 at 16:32

Hello, MAHDAR,

1/ We will have another specialist review your inquiry in greater detail and will be in touch with you tomorrow.
We kindly ask for your patience.

2/ Please update the theme and Core plugin – https://prnt.sc/W04O_-va3ja4 Check patches after that.

Kind Regards,
8theme team

#359319 Copied

Rose Tyler

Support staff

June 14, 2023 at 14:34

Hello, MAHDAR,

2/ Please download patcher.php file by a link in the Private Content area and re-upload it into xstore/framework folder via FTP.

Kind Regards,
8theme team

Please contact administrator
for this information.

#359405 Copied

Andrew Mitchell

Support staff

June 14, 2023 at 16:48

Hello,

We regret to inform you that due to a translation issue in the child theme, similar glitches were possible. We have made additional changes to address this issue, and the details can be found in the private content.
We thank you for your understanding.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#359415 Copied
Tagged: lower mobile method, patches, setting, themes, translation, woocommerce, wordpress
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Changing the translation of the lower mobile method and not setting the patches

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