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Chat Console error wrong action Screen Live chat plugin

This topic has 4 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

megajack

Participant

February 1, 2016 at 09:14

In their site i found new version but can’t download please provide us new version or please help how to fix this. Chat isn’t coming to be online.
This browser error.
Uncaught TypeError: Cannot read property ‘length’ of undefined
App.js:870 Uncaught TypeError: Cannot read property ‘length’ of undefined

#110975 Copied

3 Answers

Eva Kemp

Support staff

February 1, 2016 at 10:44

Hello,

Please provide us with FTP and WP admin panel credentials in Private Content.

Regards,
Eva Kemp.

#111018 Copied

megajack

Participant

February 1, 2016 at 11:04

Sending you

Please, contact administrator
for this information.

#111027 Copied

Eva Kemp

Support staff

February 1, 2016 at 11:25

Hello,

Have you customized original theme files?
Please update the theme to the latest version and check Screest Chat plugin after that.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#111036 Copied
Tagged: best selling woocommerce themes, chat console error, live chat plugin, persuasive, seo friendly, wrong action screen
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