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Chatbox error - by Vidabio - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: Vidabio
    Vidabio
    Participant
    March 5, 2018 at 12:15

    Hi, I just installed Royal Theme and this message appears on top of admin desktop. How can I solve this?

    Thanks in advance

    (): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /usr/home/vida-bio.es/web/wp-content/plugins/screets-lc/core/options.php on line 624 Warning: file_get_contents(http://www.vida-bio.es/wp-content/plugins/screets-lc/assets/icons/admin/chatbox-working.svg): failed to open stream: no suitable wrapper could be found in /usr/home/vida-bio.es/web/wp-content/plugins/screets-lc/core/options.php on line 624

    Please, contact administrator
    for this information.
    #187160 Copied Theme version: 4.2 WooCommerce version: 3.3.3
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 14:50

    Hello,

    You can simply disable Screets Live Chat plugin or if you plane to use the plugin, contact your hosting provider and confirm that file_get_contents() function is enabled, because looks like your server blocks outgoing connections.

    Regards

    #187190 Copied
    Avatar: Vidabio
    Vidabio
    Participant
    March 5, 2018 at 18:22

    Done!! A lot of thanks!! 🙂

    #187240 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:07

    You’re welcome!

    Regards

    #187271 Copied
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