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CHECK OUT - by POPPED - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

  • Avatar: POPPED
    POPPED
    Participant
    February 27, 2015 at 02:21

    Check out is not working properly with credit card

    the error message is :

    An error occurred, please try again or try an alternate form of payment.

    I tried with another payment type, like cash on delivery, it’s going trough

    I verified my authorize.net credential, they are correct

    Thank you for your help

    #46025 Copied Theme version: 1.1 WooCommerce version: 2.3.5
    4 Answers
    Avatar: POPPED
    POPPED
    Participant
    February 27, 2015 at 02:37

    I just add the amazon payment pluggin and it’s also working properly

    But 99% of my customers use a credit card payment so I need to fix this asap ;(

    Thank you !!

    #46029 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 27, 2015 at 09:02

    Hello,

    Please update your theme to the latest version:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Regards,
    Robert Hall.

    #46086 Copied
    Avatar: POPPED
    POPPED
    Participant
    February 28, 2015 at 01:41

    it’a working
    thank you

    #46335 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 28, 2015 at 08:21

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #46345 Copied
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