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Check out page not working in the desktop version

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Rose Tyler

Mohammed Abrar

Participant

June 27, 2024 at 08:25

Hello there,

When we submit all the billing details, it shows an error saying all fields are required on the desktop version. On mobile devices, we are able to order the product. I would appreciate it if you could check and fix it

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#401974 Copied Theme version: 9.3.10

1 Answer

Rose Tyler

Support staff

June 27, 2024 at 08:34

Hello Mohammed Abrar,

Thank you for reaching out to us with your concern. We understand the importance of a smooth checkout process.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme.

If the problem is independent of the theme, contact the support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#401977 Copied
Tagged: check out page issues, desktop version problems, ecommerce website solutions, fix wordpress checkout, troubleshooting woocommerce, wordpress woocommerce themes
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