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Check Out Problem — URGENT - by Eleanorc

This topic has 2 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

Eleanorc

Participant

March 17, 2017 at 10:34

Hi there,

I have set Worldpay and Shipping, but when I tried to click on’Proceed to Checkout’, it takes me to an error page, please could you look into this and advice me what is wrong?

Thanks.

Please, contact administrator
for this information.

#157200 Copied

1 Answer

Jack Richardson

Support staff

March 20, 2017 at 15:54

Hello,

As I see you are using outdated WordPress, the theme and required plugins. Please update all the items to the latest versions.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
All required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Jack Richardson.

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