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Checkout - by Kamal - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Olga Barlow

Kamal

Participant

March 27, 2018 at 01:52

please help asap

Please, contact administrator
for this information.

#189310 Copied Theme version: 4.2 WooCommerce version: latest

12 Answers

Rose Tyler

Support staff

March 27, 2018 at 10:17

Hello,

1. Have you sorted out? If not, please let me know what browser should we use to be able to see the problem.
2. This looks like a cache problem, so I would be better to check your cache settings.
If you add custom css code in Theme Options > Custom css, please note that from the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update, you need to create the dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.

Regards

#189353 Copied

Kamal

Participant

March 28, 2018 at 04:49

Not yet

Please, contact administrator
for this information.

#189454 Copied
Rose Tyler

Support staff

March 28, 2018 at 08:44
Hello,

1. What version of Safari should we use to be able to see the problem?
Please add this code in custom css:
```
input[type="text"], input[type="email"], input[type="password"], input[type="tel"], input[type="number"]{
    line-height: 39px;
}
```
let me know if the problem will be fixed.
2. Do you add custom css code in Theme Options > Custom css or in custom.css file? Could you please provide temporary wp-admin and FTP access in Private Content so we can take a closer look? Also, can you give me some example of code that we can use for testing?

Regards
#189480 Copied
Kamal

Participant

March 28, 2018 at 10:18

Hello

Please, contact administrator
for this information.

#189492 Copied

Rose Tyler

Support staff

March 28, 2018 at 16:44

Hello,

Do you use CDN? If you are using CDN you have to wait till the CDN updates files automatically or contact your CDN provider and ask them to do it manually.

Regards

#189565 Copied

Kamal

Participant

March 29, 2018 at 01:50

Hello

Please, contact administrator
for this information.

#189585 Copied

Kamal

Participant

March 29, 2018 at 08:08

again

Please, contact administrator
for this information.

#189613 Copied
Rose Tyler

Support staff

March 29, 2018 at 10:05
Hello,

We’ve checked http://prntscr.com/ixx3au safari 10.1.2
http://prntscr.com/ixx4t9 – safari 10.0.1 (likely you simply need to cleat browser cache)
Here is the code https://prnt.sc/ixx9up, but please change it to this one:
```
.woocommerce-checkout input[type="text"],
.woocommerce-checkout input[type="email"],
.woocommerce-checkout input[type="password"],
.woocommerce-checkout input[type="tel"],
.woocommerce-checkout input[type="number"],
.woocommerce-cart input[type="text"],
.woocommerce-cart input[type="email"],
.woocommerce-cart input[type="password"],
.woocommerce-cart input[type="tel"],
.woocommerce-cart input[type="number"] {
    line-height: 39px;
}
```
Regards
#189638 Copied
Kamal

Participant

April 2, 2018 at 02:21

hello i have added that code and waited for long but still, there is the same problem on old safari.

#189929 Copied

Rose Tyler

Support staff

April 2, 2018 at 08:47

Hello,

Please see screenshot https://prnt.sc/izlmdb
make sure that you cleared browser cache
Describe in details how can we re-create the problem.

Regards

#189956 Copied

Kamal

Participant

April 3, 2018 at 01:48

Thank you

Please, contact administrator
for this information.

#190056 Copied

Olga Barlow

Support staff

April 3, 2018 at 09:17

Hello,

Go to Theme Options > Custom CSS and add the following code

1. .woocommerce-checkout .order-review .payment_methods li > label {
color: #035a03;
}

2. .woocommerce-checkout .shop_table .order-total {
border-bottom: 1px solid #dddddd;
}

3. .woocommerce-checkout #billing_postcode {
color: red;
}

Regards

#190081 Copied
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