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Checkout and Cart Page Duplicate Elements

This topic has 8 replies, 2 voices, and was last updated 2 years, 8 months ago ago by HmirceaD

HmirceaD

Participant

July 21, 2022 at 08:39

Hello,

I’ve encountered an issue where I edited the cart page and checkout page with elementor and added a single cart and checkout element. In elementor it shows up fine however when you add an element in your cart you get two cart elements. Same thing when it comes to checkout.

You can see this when you add an item to your cart

Please, contact administrator
for this information.

#330152 Copied Theme version: 8.2.4 WooCommerce version: 6.7.0

7 Answers

Rose Tyler

Support staff

July 21, 2022 at 08:58

Hello,

We can’t log in – https://prnt.sc/x0lguS6CLRmA
Provide FTP access also.

Regards

#330153 Copied

HmirceaD

Participant

July 21, 2022 at 09:21

Updated

Please contact administrator
for this information.

#330157 Copied

Rose Tyler

Support staff

July 21, 2022 at 09:41

Hello,

I’ve passed the problem to one of our developers. I will let you know once get an answer. Please be patient and do not change access.

Regards

#330159 Copied

Rose Tyler

Support staff

July 21, 2022 at 12:29

Hello,

1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ Do you have the mentioned issue when the Storefront theme is activated?

Regards

#330175 Copied

HmirceaD

Participant

July 22, 2022 at 11:30

Hello Rose,

1. I disabled all plugins besides Woocommerce and Xstore core, and the problem still persisted.
2. I switched to Storefront and the problem was solved, there is only one cart and checkout page

#330241 Copied

Rose Tyler

Support staff

July 22, 2022 at 15:01

Hello,

You made some changes in parent theme so that caused such issue
https://prnt.sc/-r-mBdWWY9xM
Take a look on 75 line – it contains the_content() function which makes problems
As you know it is not good idea to edit parent theme

Please, if you want to edit anything it is highly recommended to use child-theme for that.
Read the article -> https://developer.wordpress.org/themes/advanced-topics/child-themes/

You made changes in xstore/page.php 20.07.2022 -> https://prnt.sc/hjn1qM8yztX6

Please note that we are not responsible for custom changes that you do in files.

Regards

#330255 Copied

HmirceaD

Participant

July 22, 2022 at 15:43

I removed the function and it works fine, thank you and sorry!

#330260 Copied
Tagged: cart, checkout, duplicate, elements, page, templates, woocommerce, wordpress
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