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Checkout and other issues - by maudubem - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

maudubem

Participant

May 30, 2014 at 15:49

Hi there, I’m having some problems with the checkout page and shopping cart page. It seems incomplete and it is like a dead end, with no where else to go (can’t complete the payment and registration). Also the add to cart button is not working as well.There is some minor problems as well and if i can’t fix it it will be probaly another topic issue.

Please, contact administrator
for this information.

#5513 Copied

8 Answers

Eva Kemp

Support staff

May 30, 2014 at 16:44

Hello,

What theme version do you use? If it’s older than 3.4, then you should update it to the latest version: https://www.8theme.com/demo/docs/idstore/index.html#!/upgrade

If update doesn’t help please provide us with FTP and admin panel credentials.

Regards,
Eva Kemp.

#5521 Copied

maudubem

Participant

June 2, 2014 at 16:37

I’m using 3.4 version. It is the latest version but the problem still persist. Follow my credencials…

Please, contact administrator
for this information.

#5708 Copied

maudubem

Participant

June 2, 2014 at 16:38

and i forgot to add…
dashboard:

Please, contact administrator
for this information.

#5709 Copied

Eva Kemp

Support staff

June 2, 2014 at 18:25

Hello,

There is an error regarding memory limit:
Notice: Constant WP_MEMORY_LIMIT already defined in /home3/octopod1/public_html/monallisa.com.br/wp-config.php on line 92

You have to contact your hosting provider and ask to increase memory limit to 128M or 256M.

Regards,
Eva Kemp.

#5725 Copied

maudubem

Participant

June 3, 2014 at 15:11

Hi Eva,

Thanks for your answer. Is it all i have to do to fix this bugs?

#5845 Copied

Eva Kemp

Support staff

June 3, 2014 at 15:16

Hello,

Yes, the issue should be fixed when you increase the memory limit value. Your hosting provider should do this for you.

Regards,
Eva Kemp.

#5848 Copied

maudubem

Participant

June 3, 2014 at 15:29

And should i delete this line of code? (on line 92)

#5853 Copied

Eva Kemp

Support staff

June 3, 2014 at 15:37

You’d better ask your hosting provider regarding this as we provide support only to the issues related to our theme.
Thank you for understanding.

Regards,
Eva Kemp.

#5854 Copied
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