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Checkout Button not showing - by sstonenz

This topic has 8 replies, 3 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

sstonenz

Participant

August 9, 2017 at 20:53

Checkout button not showing when in cart, please help!

Please, contact administrator
for this information.

#169729 Copied Theme version: 3.3

7 Answers

Rose Tyler

Support staff

August 10, 2017 at 08:38

Hello,

Have you checked if checkout button displays when Storefront theme (official WC theme) is enabled?
Please provide FTP access in Private Content.
Also, update WPBakery Visual Composer plugin https://www.8theme.com/download-plugins/page/2/

Regards

#169761 Copied

sstonenz

Participant

August 10, 2017 at 09:08

Yes I have the latest Legenda theme and wordpress, Every thing is up to date and checkout button is still not showing, Please help me with this

Please, contact administrator
for this information.

#169766 Copied

Rose Tyler

Support staff

August 10, 2017 at 15:52

Please give me full access so I could check your theme files.

Regards

#169812 Copied

sstonenz

Participant

August 11, 2017 at 00:07

I Have sent you FTP and wordpress login details in the private area, please fix

#169836 Copied

Rose Tyler

Support staff

August 11, 2017 at 09:27

Hello,

I’ve renamed woocommerce folder (wp-content/themes/legenda folder) and uploaded a new one from theme archive 3.3. Please check, and you may delete old “_woocommerce” folder (wp-content/themes/legenda/).

Regards

#169863 Copied

Paul Severn

Participant

September 7, 2017 at 10:19

Hello,

When we try and purchase something using mobile the “purchase button” does not appear. It is because the scroll does not work. The scroll does not work on the top layer but only the underlying layer.

Please advise

p.

Please, contact administrator
for this information.

#171819 Copied Theme version: legenda WooCommerce version: 2.6.14

Rose Tyler

Support staff

September 7, 2017 at 10:43

Hello, @Paul Severn,

You need to use appropriate woocommerce and theme versions http://prntscr.com/gi5s1b so please update theme and woocommerce to latest versions
https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/

Regards

#171824 Copied
Tagged: checkout button, showing, template, woocommerce, wordpress
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