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Checkout calculator (in the summary order) doesn't refresh

This topic has 15 replies, 3 voices, and was last updated 9 years, 9 months ago ago by peemdesign

  • Avatar: peemdesign
    peemdesign
    Participant
    February 23, 2015 at 20:52

    After update, shipping calculator (summary order) doesn’t refresh when i change radio button
    …if i click f5 then i have result

    I tried turn off all plugins, but it doesn’t help

    Thank Yoy 🙂

    Please, contact administrator
    for this information.
    #44659 Copied Theme version: 3.7 WooCommerce version: 2.3.5
    14 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 23, 2015 at 21:02

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #44664 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 23, 2015 at 22:02

    here it is:

    Please, contact administrator
    for this information.
    #44684 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 23, 2015 at 22:26

    Hello,

    You’re using old theme plugins versions. Please update.
    Don’t forget to make backup your site before updating.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #44691 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 24, 2015 at 00:32

    Thank You for your attention,
    i tried to reinstall all from my theme folder and plugins, but unfortunately, it doesn’t work. I done exactly, what i seen on the video. When i changed template on “Twenty Fifteen” everything is all right.

    I saw, that version of my template, after update, is still 3.4. I downloaded last version 3.7 from codecanyon and i replaced all files from template folder…I don’t know what’s going on.

    With greetings
    Peter Malinowski

    #44713 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 24, 2015 at 01:06

    I saw, that version of my template, after update, is still 3.4. I downloaded last version 3.7 from codecanyon and i replaced all files from template folder…I don’t know what’s going on.

    I know what it was. At the first installation i edit style.css and now, i have to import this file on the new installations if i want to my shop retained the look.
    Btw, with original style.css is still nothing.

    #44715 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2015 at 09:17

    Hello,

    Are you talking about this section?
    https://s3.amazonaws.com/fvd-data/notes/168674/1424765664-mzGKLI/screen.png

    I’ve just checked it and information is updated when other option is chosen.
    Try to clear your browser cache or check in another browser.

    Thank you.
    Regards,
    Eva Kemp.

    #44762 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 24, 2015 at 14:23

    Hello,
    no, i’m talking about second step, when customer provides billing adress:

    http://zapodaj.net/1772e83fb505e.jpg.html

    Thank you
    Peter

    #44927 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2015 at 19:03

    Hello,

    Please provide us FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #45077 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 24, 2015 at 22:26

    Thank You,
    here you go, ftp data:

    Please, contact administrator
    for this information.
    #45146 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 24, 2015 at 22:56

    Hello,

    The credentials are incorrect.
    Please check them.

    Thank you.
    Regards,
    Eva Kemp.

    #45159 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 24, 2015 at 23:32

    Please, try one more time,
    i had ip block, now it should be ok.

    #45165 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 26, 2015 at 21:54

    Hello,
    so if nobody can help me, maybe is someone who can tell me, can I turn off checkout template?

    With greetings
    Peter Malinowski

    #45894 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    February 27, 2015 at 00:22

    Hello,

    We’re sorry for a long delay.
    We’re investigating this issue and will notify you as soon as there is a result.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    #45952 Copied
    Avatar: peemdesign
    peemdesign
    Participant
    February 27, 2015 at 00:39

    Hello,
    I won with problem 🙂 … I came back to older version woocommerce, for 2.2.8
    I tried this before, but i don’t know why didn’t works then.
    I didn’t test everything, but checkout works perfect now.

    I know it isn’t right solution, but for now I must to do this

    Thank You
    Regards,

    Peter Malinowski

    #45956 Copied
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