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Checkout can't move to shipping address or the following tab to check out

This topic has 8 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

svenizim

Participant

April 25, 2017 at 15:40

Hi,

I can get into the checkout box and complete all required information but then when clicking to continue is does not move to the next page.

Thanks
Cristina

#161210 Copied

7 Answers

Rose Tyler

Support staff

April 26, 2017 at 07:34

Hello,

As I see you use Legenda theme, so please write on Legenda forum. I’ve moved your topic http://prntscr.com/f0x9bi.
Very likely, the problems relate to WooCommerce 3.0.4, so please wait for theme update.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards,
Rose Tyler.

#161292 Copied

svenizim

Participant

April 26, 2017 at 07:40

Thank you Again Rose.

#161295 Copied

Rose Tyler

Support staff

April 26, 2017 at 07:41

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161296 Copied

svenizim

Participant

April 27, 2017 at 15:30

Hi 8team
We have downgraded our WooCommerce but still have the same problem by not begin able to move to the next tab shipping when trying to check out.
Thanks
Cristina

#161524 Copied

Rose Tyler

Support staff

April 27, 2017 at 15:34

Hello,

I think WooPress 3.0 will be released today, we are waiting for approvement from ThemeForest. So, you’ll be able to update theme to version that is compatible with WC 3.0.4.

Regards,
Rose Tyler.

#161526 Copied

svenizim

Participant

April 27, 2017 at 15:59

Thank you Rose.

#161534 Copied

Rose Tyler

Support staff

April 28, 2017 at 10:55

Hello,

You’re welcome!

Regards,
Rose Tyler.

#161646 Copied
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