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Checkout does not redirect to PayPal - by tropicalwebsites

This topic has 2 replies, 2 voices, and was last updated 10 years, 9 months ago ago by Jack Richardson

tropicalwebsites

Participant

May 20, 2014 at 04:52

Hello,

When a customer checks out with PayPal the website does not take the customer to PayPal at all Instead it takes them to a page that says “Thank you for your order”. In the back-end, the order is recorded as “Pending”.
We can’t accept any payments can you please help? Cheers.

http://www.upnorth-skincare.com

Please, contact administrator
for this information.

#4155 Copied

1 Answer

Jack Richardson

Support staff

May 20, 2014 at 07:52

Hello,

You have old theme version (2.8), but new version of WooCommerce (2.1.9). This is compatibility problem of the theme version with 2.1.x Woocommerce. Please upgrade your theme to the latest version, but before upgrading delete woocommerce folder from wp-content/themes/blanco.

Regards,
Jack Richardson

#4163 Copied
Tagged: checkout, paypal, redirect, themes, woocommerce, wordpress
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