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Checkout error: SyntaxError: JSON Parse error: Unrecognized token ‘<'

This topic has 5 replies, 3 voices, and was last updated 7 months, 1 weeks ago ago by Andrew Mitchell

Liza

Participant

May 2, 2024 at 07:38

I’ve got error on checkout:
SyntaxError: JSON Parse error: Unrecognized token ‘<' After manually refreshing page - empty cart. Order still is generated. Actions taken: disabling all plugins while processing order, cheking permissions, Woocommerce log. Nothing helped.

#393674 Copied Theme version: 9.3.8

4 Answers

Liza

Participant

May 2, 2024 at 07:40

Attaching screenshot

Files is visible for topic creator and
support staff only.

#393675 Copied

Liza

Participant

May 2, 2024 at 07:48

But if user is logged in and tries to create an order – another error appears: “Forbidden”.

HELP ASAP

#393676 Copied

Luca Rossi

Support staff

May 2, 2024 at 08:56

Hi @Liza,

We’re here to resolve all your issues.

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#393679 Copied

Andrew Mitchell

Support staff

May 15, 2024 at 20:35

Dear Liza,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#395355 Copied
Tagged: best selling themes, checkout error solution, json parse error, syntaxerror fix, unrecognized token solution, woocommerce themes, woocommerce troubleshooting
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Checkout error: SyntaxError: JSON Parse error: Unrecognized token ‘<'

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