Checkout field and Variable Product - by intemail

This topic has 6 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Jack Richardson

  • Avatar: intemail
    intemail
    Participant
    June 8, 2015 at 10:50

    Hi
    In Checkout page , one of fields do not appear correctly.
    And
    In Variable section , Persian language do not appear correctly.
    Thanks

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 8, 2015 at 12:29

    Hello,

    I’ve disabled Ajax “Add to Cart” in 8Theme Options > E-Commerce > Single Product Page. Now variations are shown fine on Cart and Checkout pages. Please clear browser cache and check.

    As I see fields on Checkout page are shown correctly. Please view a screenshot:
    http://storage2.static.itmages.com/i/15/0608/h_1433762888_6611750_37b29ac213.png

    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    June 8, 2015 at 14:06

    The first problem was solved, thanks.

    For the second problem Always browser cache is empty, because i disable entire cache.
    I checked again with different browser (after clear browser cache), But the problem is not solved.
    (IE 11 – Firefox – Chrome)

    Avatar: Eva
    Eva Kemp
    Support staff
    June 8, 2015 at 17:25

    Hello,

    Unfortunately I don’t see the issue. I’ve checked Checkout page in Chrome and Firefox and everywhere it’s shown fine:
    http://storage2.static.itmages.com/i/15/0608/h_1433780556_8305644_0623fb55df.png
    Are your browsers updated to the latest versions?
    Please check them and update. Also clear cookies and cache again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: intemail
    intemail
    Participant
    June 9, 2015 at 09:05

    Hi
    After clear cookies and cache in different browser, The problem is not solved.

    When i open the checkout page ,Fields are correct. But when loading the page ends, fields go wrong.
    Screenshots:
    When the page is loading: http://i.cubeupload.com/HzK5Ze.png
    When loading the page is complete: http://i.cubeupload.com/5fdTvh.png
    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 9, 2015 at 12:30

    Hello,

    I’ve tested your checkout page in 3 browsers of the latest versions and there are no problems with form fields.
    Here are screenshots:
    IE v.11 – http://prntscr.com/7ewjrs
    Firefox – http://prntscr.com/7ewjl1
    Chrome – http://prntscr.com/7ewj6u

    Make sure your browsers are up to date.

    Best regards,
    Jack Richardson.

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