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Checkout Gets This Error - by priiincesss

This topic has 7 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

priiincesss

Participant

July 16, 2015 at 05:46

{“result”:”failure”,”messages”:”
\n\t\t\t
We were unable to process your order, please try again.<\/li>\n\t<\/ul>\n”,”refresh”:”true”,”reload”:”false”}

Please, contact administrator
for this information.

#75473 Copied Theme version: Royal 2.0 WooCommerce version: 4.2.2

6 Answers

Jack Richardson

Support staff

July 16, 2015 at 08:06

Hello,

Please update all required plugins to the latest versions and check the Checkout page after that. You can download them at this link https://www.8theme.com/download-plugins/ .

Best regards,
Jack Richardson.

#75492 Copied

priiincesss

Participant

July 17, 2015 at 06:59

I updated all the plugins but Im still getting the same error.
{“result”:”failure”,”messages”:”
\n\t\t\t
We were unable to process your order, please try again.<\/li>\n\t<\/ul>\n”,”refresh”:”true”,”reload”:”false”}

#75649 Copied

Jack Richardson

Support staff

July 17, 2015 at 10:03

Hello,

I’m not getting such error on the Checkout page.
Please specify step by step how we can replicate the issue. Also show a screenshot of the error and provide us with FTP credentials in private content.

Best regards,
Jack Richardson.

#75690 Copied

priiincesss

Participant

July 17, 2015 at 18:20

The error is not on the checkout page it happens once your purchase the item.

Please, contact administrator
for this information.

#75781 Copied

priiincesss

Participant

July 18, 2015 at 03:36

I fixed it . Thank you

#75808 Copied

Eva Kemp

Support staff

July 18, 2015 at 09:44

Hello,

We’re glad you’ve managed to resolve the issue.
If there are any questions let us know.

Regards,
Eva Kemp.

#75825 Copied
Tagged: checkout, error, solve, themes, woocommerce, wordpress
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