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Checkout has the wrong logo. It uses the storex logo

This topic has 7 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

WayneC

Participant

March 12, 2024 at 14:41

Hi, your nsupport team are fantastic.

1. https://furilabs.com/checkout-2/ has the wrong logo after you step through the process to get to check out.

2. Also, cart side bar is empty always.

3. Header in checkout changes to something differnt that the rest of the site.

#386565 Copied Theme version: 9.2.9

6 Answers

Rose Tyler

Support staff

March 12, 2024 at 15:24

Hello, WayneC,

Thank you for reaching out to us and for your kind words about our support team. We are always here to ensure you have the best experience with our services.

1, 3/ Theme Options > WooCommerce (Shop) > Cart/Checkout Layout > change the logo image, or set “Use Header Builder” to On.

2/ Could you please provide temporary wp-admin access?

Best Regards,
8Theme’s Team

#386575 Copied

WayneC

Participant

March 14, 2024 at 12:56

Hi and thank you!

1. That worked. Perfect.
2. We would prefer not to. Sorry

#386930 Copied

Rose Tyler

Support staff

March 14, 2024 at 13:32

Hello, WayneC,

You’re welcome!

Should you prefer not to provide us with temporary access credentials, we kindly ask that you conduct the following checks independently:

– Verify that the issue is not caused by any third-party plugins.
– Ensure that custom modifications in the parent or child theme files are not the source of the problem.
– Confirm that the Mini-Cart Products Amount is not set to 0 in Theme Options > Header Builder > Cart.

We appreciate your attention to these matters and look forward to your response.

Best Regards,
8Theme’s Team

#386939 Copied

WayneC

Participant

March 14, 2024 at 13:35

Thank you- I will check all those tomorrow.

#386943 Copied

Rose Tyler

Support staff

March 14, 2024 at 13:37

Hello, WayneC,

You’re welcome!

Best Regards,
8Theme’s Team

#386946 Copied

Andrew Mitchell

Support staff

March 17, 2024 at 01:17

Dear WayneC,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#387207 Copied
Tagged: checkout wrong logo, customize woocommerce checkout, fix woocommerce logo, storex logo issue, woocommerce templates, wordpress ecommerce, wordpress storex theme
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Checkout has the wrong logo. It uses the storex logo

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