Checkout & Menu on Mobile Devices Problem

This topic has 4 replies, 2 voices, and was last updated 48 minutes ago ago by Rose Tyler

  • Avatar: Eirini
    Eirini
    Participant
    March 5, 2025 at 14:36

    Hello,

    I cant; seem to find the solution to my 2 last problems 🙂

    Firstly, I need the checkout page translated in Greek , but I can change olnly some of the options, not all of them.

    Second, I have a problem with the menu on mobile. I will attach photos, I want it to be burger, that;s the selected menu i have for the header on mobile devices, but many times it is full. (atttached image).

    Thank you in advance

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2025 at 14:53

    Hello,

    Thank you for reaching out to us.

    1/ Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    2/ Try to disable “Mobile User-scalable” and “Mobile optimization” clear cache including cache of your mobile browser and check the result after that. The mentioned settings may conflict with the setting of cache/optimization plugin on your site.

    Best Regards,
    8Theme’s Team

    Avatar: Eirini
    Eirini
    Participant
    March 5, 2025 at 15:05

    Hi, yes, the admin access will be found on the Private content area! Thank you so much!

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2025 at 16:17

    Hello,

    Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ We’ve installed the Loco Translate plugin for you.
    Go to Loco Translate > Themes > edit translation of XStore theme; Loco Translate > Plugins > XStore Core and Woocommerce plugins.

    Best regards,
    8Theme’s Team

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