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Checkout not displaying correctly, Opera – Firefox – Chrome

This topic has 8 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

  • Avatar: wizzle
    wizzle
    Participant
    July 29, 2015 at 11:49

    screenshot
    http://postimg.org/image/c78ydk3zt/

    I have attached a screenshot as I am developing on a localhost (WAMP) and cannot give access, but I can tell you that the checkout displays incorrectly on b Opera, Firefox and Chrome but IE is OK.

    How can I fix this?, I have not edited the checkout page at all, no widgets anything.

    #77635 Copied
    7 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    July 29, 2015 at 13:14

    Hello,

    Unfortunately we can’t tell you the reason without seeing a site.
    Could you please upload your site to any web host so we’ll be able to investigate this issue?
    Are you using the latest theme and plugins versions?
    You can download plugins at this link:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    #77662 Copied
    Avatar: wizzle
    wizzle
    Participant
    July 29, 2015 at 13:17

    Yeah Eva everything is up-to-date as I purchased last night, i can upload atm though but the page is standard

    #77663 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 29, 2015 at 15:17

    Hello,

    We would be very thankful if you upload your site to some web host. This way we’ll be able to investigate this issue more deeply. Once you uploaded it please provide us with FTP and WP Dashboard credentials in private content. Also specify if you make any changes to original theme files.

    Thank you.
    Best regards,
    Jack Richardson.

    #77688 Copied
    Avatar: wizzle
    wizzle
    Participant
    September 2, 2015 at 11:06

    OK I have gotten the site online and still the Checkout is not displaying
    properly in Chrome, Firefox and Opera.

    Please keep in mind this is installed as a sub domain in the directory “public_html/ayre/”

    Please, contact administrator
    for this information.
    #83901 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 2, 2015 at 11:18

    Hello,

    Unfortunately we don’t see any problems, look at the screenshot:
    http://storage9.static.itmages.com/i/15/0902/h_1441188911_8821470_a06b703e78.png .

    Please make sure your browsers are updated and clear cache and cookies before checking the site.

    Best regards,
    Jack Richardson.

    #83905 Copied
    Avatar: wizzle
    wizzle
    Participant
    September 2, 2015 at 11:20

    Hey Thanks Jack, well I dont know why computer is not displaying it on multiple browsers. I guess it should be ok then. Thanks for checking it out for me.

    #83907 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    September 2, 2015 at 13:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #83956 Copied

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