Checkout / Order Page Process acting weird only on Mobile Devices..

This topic has 7 replies, 4 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

  • Avatar: SarahRKcom
    SarahRKcom
    Participant
    May 20, 2014 at 20:06

    Hello! When you submit a order and click on “Continue” after filling out the customer information jumps WAY to the bottom of the screen??..it confuses the viewer. NOTE this issue is only my mobile devices please help me fix the issue.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 08:32

    Hello,

    Please provide us with FTP credentials and we’ll fix this problem.

    Regards,
    Jack Richardson

    Avatar: SarahRKcom
    SarahRKcom
    Participant
    May 22, 2014 at 15:21

    THANK YOU! See private content for FTP

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 22, 2014 at 15:44

    Hello!

    Please check it now. Is it works properly?

    Regards,
    Jack Richardson

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 22, 2014 at 16:42

    Hello,
    Check, please. We have made changes in idstore/woocommerce/checkout/form-checkout.php. Also we have created child theme where placed this file. Activate it if you plan theme update.

    Regards,
    Olga Barlow

    Avatar: SarahRKcom
    SarahRKcom
    Participant
    May 22, 2014 at 23:29

    awesome!!!! THANK YOU!!!!!!

    Avatar: Eva
    Eva Kemp
    Support staff
    May 23, 2014 at 08:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Checkout / Order Page Process acting weird only on Mobile Devices..’' has been successfully resolved, and the topic is now closed for further responses

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