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Checkout/Order summary cant load - by ostvar

This topic has 4 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

ostvar

Participant

April 27, 2019 at 21:08

Hello,
I have a problem in last Checkout page. On the right block where order summary displays, it spins all the time. I cant do nothing with that. So customer cant pay for order.

Just add a product to Cart and go to Checkout, also mini cart sometimes doesnt show the products.

UPDATE: I changed home directory url from https to http and now it works. But Mini cart still sometimes cant image the content of the cart, can you check it ?

Please, contact administrator
for this information.

#213102 Copied Theme version: 5.2 WooCommerce version: 3.6.2

3 Answers

ostvar

Participant

April 30, 2019 at 13:47

Hello,
Problem happens again.
Https doesnt help me in this situation.
Please help!

#213192 Copied

Olga Barlow

Support staff

April 30, 2019 at 14:41

Hello,

1) We can see that you have warning related to your DB http://prntscr.com/nipqv3 and you don’t use the recommended version of MySQL http://prntscr.com/nipq48
Fix this issue first of all and after that, if the problem still persists contact us again and provide FTP access to your site.

2) Did you make any changes in template files of the parent theme?

Regards

#213198 Copied

Olga Barlow

Support staff

April 30, 2019 at 14:44

P.S. We can’t see that you have the same problem even with the default theme https://gyazo.com/e12a7a1e1c1da8d3a61ff18aecffea28 So, our theme is not the reason of the problem.

Regards

#213199 Copied
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