Return to previous page

Checkout page design Error My shop Card - by Oliver Theiß

This topic has 9 replies, 2 voices, and was last updated 2 years ago ago by Oliver Theiß

Oliver Theiß

Participant

November 3, 2022 at 22:11

hello all,

I have an error in the checkout design, see screenshot .

Somehow the text is cut off. I do not know if it is in the settings, but I have not found anything

maybe you can help me out …..

Thank you

Please, contact administrator
for this information.

#337836 Copied Theme version: Version: 8.3.5 WooCommerce version: Version 7.0.1

8 Answers

Tony Rodriguez

Support staff

November 4, 2022 at 06:23

Hello, @Oliver Theiß,

I have added a custom CSS code in the Theme Settings >> Theme Custom CSS >> Global as you can see in this image: https://postimg.cc/MXGr9dnL by adding this code your issue is resolved and here is the resulting image: https://postimg.cc/9DHbHpfC please check back to your issue after clearing the browser cache.

Regards 8Themes Team.

#337850 Copied

Oliver Theiß

Participant

November 7, 2022 at 10:19

Heay Tony ,

thank you!

i have seen that there is mobile also a padding problem, but am not sure how to address the area via css..can you help me here too.

Also I think I have an error…. it all works fine but hell where does this false come from ? See screenshot. :((

#338032 Copied

Oliver Theiß

Participant

November 7, 2022 at 10:47

hmmmmm…..
i translate with loco translate…. but can’t find the tag : isn’t this from you ? See screenshot: “You saved”

#338035 Copied

Tony Rodriguez

Support staff

November 8, 2022 at 07:10

Hello, @Oliver Theiß,

Alright, No need to worry I have added custom CSS code in the theme options as you can see in the image: https://postimg.cc/gXKbGcGy, and here is the resulting image: https://postimg.cc/HJ4hySFd

Regarding the error, the thing is there is no screenshot attached please check.

I have checked your site cart and checkout pages and found no word like you said “You Saved” can you please tell me if there are any special steps to perform in order to view the word to solve your issue? Check the image: https://i.is.cc/2eRBS1QI.png, https://i.is.cc/2eRFwrDF.png, and https://i.is.cc/2eRHCAGH.png

Regards 8Themes Team.

#338108 Copied

Oliver Theiß

Participant

November 8, 2022 at 09:30

Hi Tony,

thanks for your quick help ans support.

This product is on sale. When you try to buy this one, you will see ” you saved 1,50€. Is this a string from your theme? I cant find it …

thank for your support and have a good day

https://www.optimumcore.eu/frottee-kompressions-sportsocken-herren-kaufen/

#338120 Copied

Tony Rodriguez

Support staff

November 8, 2022 at 10:26

Hello, @Oliver Theiß,

Actually, that string is not from our theme but your site’s third-party plugin “WooCommerce Dynamic Pricing & Discounts” and I can see it is already translated in the plugin language files as well: https://www.optimumcore.eu/wp-admin/admin.php?path=languages%2Floco%2Fplugins%2Frp_wcdpd-de_DE.po&bundle=wc-dynamic-pricing-and-discounts%2Fwc-dynamic-pricing-and-discounts.php&domain=rp_wcdpd&page=loco-plugin&action=file-edit but not reflecting on your site, might be that is not translatable or any issue from the plugin, so I suggest you to please reach out to the plugin support for this issue and ask to fix it.

Regards 8Themes Team.

#338124 Copied

Oliver Theiß

Participant

November 8, 2022 at 11:02

Heay,, thanks for your help 🙂

Wish you a good day

#338128 Copied

Oliver Theiß

Participant

November 8, 2022 at 11:47

Heay,
yes but the discount is not a plugin discount…

the product is simply on sale ans you save 1, 50€ It is the normal Sales Price.

I use the Plugin only for
the diccount is 2+1

But, when its not from you , maybe woocommerce ……

#338137 Copied
Tagged: card, checkout, design, error, page, shop, themes, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)