Checkout page displaying in german ?? - by scottgreen

This topic has 13 replies, 4 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: scottgreen
    scottgreen
    Participant
    August 8, 2014 at 12:31

    Hi can you please take a look at my checkout page

    At the point of choosing the pay option card, paypal, etc the entire page is displaying in german ??
    you will have to add an item to the shopping cart and go through the processes in order to display this.

    http://www.cottonskin.co.uk

    Thanks scott

    Please, contact administrator
    for this information.
    12 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 8, 2014 at 12:48

    Hello,

    Unfortunately we can’t log in to wp-admin.
    When we’re trying to do this we’re getting 503 error.

    Regards,
    Jack Richardson

    Avatar: scottgreen
    scottgreen
    Participant
    August 9, 2014 at 15:43

    Please try again now

    Thanks scott

    Avatar: Eva
    Eva Kemp
    Support staff
    August 9, 2014 at 20:27

    Hello,

    Please provide us with FTP credentials as well.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: scottgreen
    scottgreen
    Participant
    August 10, 2014 at 21:16

    here you go

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 11, 2014 at 06:50

    Hello,

    Sorry, but FTP credentials are not correct. Please provide us with the correct ones.

    Regards,
    Robert Hall.

    Avatar: scottgreen
    scottgreen
    Participant
    August 19, 2014 at 20:10

    please check again

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 20, 2014 at 08:40

    Hello,

    I’ve checked again the Checkout page and it’s not displayed in German after choosing the pay option.
    Have you modified some files? Please check it yourself and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: scottgreen
    scottgreen
    Participant
    August 22, 2014 at 01:53

    Please see link below. site checkout showing in german. did have some code added to make my facebook link English as it was showing in Russian. but do not want to change this back. please take another look at the checkout

    Thanks scott

    Avatar: scottgreen
    scottgreen
    Participant
    August 22, 2014 at 01:56
    Avatar: Eva
    Eva Kemp
    Support staff
    August 22, 2014 at 10:08

    Hello,

    This issue persists only for non-logged in users. When the user is logged in the payment methods are shown in English. The problem is caused by the plugin “Different Localization in Front- and Backend”. I’ve deactivated it and the issue has disappeared.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: scottgreen
    scottgreen
    Participant
    August 27, 2014 at 06:52

    Ok thanks Eva.

    I had to add the plugin as my facebook links where showing i Russian ??? But they apper to have remained in English. so thanks and hopefully no more issues arise from this

    Cheers Scott

    Avatar: Eva
    Eva Kemp
    Support staff
    August 27, 2014 at 08:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Checkout page displaying in german ??’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.