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Checkout page: error message with field link issue

This topic has 2 replies, 2 voices, and was last updated 4 days, 18 hours ago ago by Jack Richardson

  • Avatar: Mauro Giorgi
    M.
    Participant
    April 3, 2025 at 11:10

    Hi,
    on checkout page, after clicked fields error link i can’t scroll up the page… see private content.
    Is possible go to field with some animations (slide to field) instead classic anchor link?
    Thanks

    Content is visible for topic creator and
    support staff only.
    #439593 Copied
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 3, 2025 at 14:49

    Dear @M,

    We hope this message finds you well.

    It appears that there may be a conflict between the current checkout layout you are using and the JavaScript scrolling functionality. To help us further investigate the issue, would you be able to test whether the problem persists when using an alternative checkout layout?

    Alternatively, we can provide a CSS snippet that may help resolve the issue. However, please note that applying this solution will result in the removal of the colorful design element, as shown in the following screenshot: https://prnt.sc/cUQRfiy_Oj2a

    Here is the CSS snippet for your reference:

    .woocommerce-checkout .etheme-elementor-cart-checkout-page-wrapper .design-styled-part:after {
    display: none;
}

    Please let us know how you would like to proceed.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #439625 Copied
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