Return to previous page

Checkout page is taking too much time and do not respond

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Luca Rossi

JiPanditJI

Participant

November 14, 2024 at 05:42

After adding the products to the cart and while doing final checkout , it is taking too long and the user does not know if the order is getting processed or not and after making the final checkout the time to go to the payment page is too much………… please resolve

#423275 Copied Theme version: 9.4.4

1 Answer

Luca Rossi

Support staff

November 14, 2024 at 18:14

Hi @JiPanditJI,

Upon checking your website, we could see that you 19 active plugins.

In this case, we kindly request that you disable all non-essential third-party plugins that are not part of the XStore theme package. You can find a list of the included plugins here: [Included Plugins](https://www.8theme.com/documentation/xstore/plugins/included-plugins/).

Once the unnecessary plugins have been deactivated, please clear your browser’s cache and check if the performance issue persists. This step is crucial, as third-party plugins can sometimes cause conflicts.

Thank you for your attention to this matter. Should you need further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team.

#423488 Copied
Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder

Rental Car – WordPress WooCommerce Theme

lazy-placeholder

Medical 02 – WordPress WooCommerce Theme

lazy-placeholder

Grocery Market – Multivendor WP WooCommerce Theme

lazy-placeholder

Cosmetics Store – WooCommerce Theme

lazy-placeholder

Jewelry Store – WordPress WooCommerce Theme

lazy-placeholder

Language Courses – WordPress WooCommerce Theme

lazy-placeholder

Plumbing Store – WordPress WooCommerce Theme

lazy-placeholder

Kids Store – WooCommerce Theme

lazy-placeholder

Baby Shop – WordPress WooCommerce Theme

lazy-placeholder

Minimalist Outfits – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.