This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler
Hi there. The checkout page isnt working. Its fine in the previre and the editor, but when I publish it, it has huge checkmarks and everything looks like its in a singlr column on the left.
I have updated to the latest WC Widgets etc.. and have tried the xStore advanced cart bot on and off, same thing happens. I have also cleared and purged the cache many times to no avail.
Hello KeithBishop5,
Thank you for contacting us and for using XStore.
1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
2/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
Let us know the results.
Kind Regards,
8theme team
Tagged: checkout, rendering, templates, woocommerce, wordpress
You must be logged in to reply to this topic.Log in/Sign up