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CHECKOUT PAGE ISSUE ( COUNTRY STATE AUTOMATICALLY SELECTED)

This topic has 6 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Awais Ahmed

Vinit Kundu

Participant

July 12, 2022 at 10:57

So we just finished the website
and while checking out everything and doing final touches to the website we found out that on the checkout page, in billing and shipping address INDIA and GUJARAT are automatically selected and I don’t know how to fix this bug/error.
PLEASE HELP

I even tried using a different browser and VPN to confirm if it’s happening because of geo location or what but no there is some issue with it for sure. so please check and fix it or you can tell me the steps and I will do it.

thank you and love in advance 🙂

Please, contact administrator
for this information.

#329422 Copied Theme version: 1 WooCommerce version: 1

5 Answers

Rose Tyler

Support staff

July 12, 2022 at 12:32

Hello,

We would recommend you to contact WooCommerce plugin support, because it is independent of our theme.

Regards

#329428 Copied

Vinit Kundu

Participant

July 12, 2022 at 16:44

It’s the theme issue rose. please just at least check it once from admin panel.

#329471 Copied

Rose Tyler

Support staff

July 12, 2022 at 17:32

Hello,

Thanks for the reply. Why do you think it is the theme issue?
Please do the next test: Go to Appearance > Themes > install and activate Storefront theme (default WooCommerce theme). Do you have the mentioned issue on the checkout page when the Storefront theme is activated?

Regards

#329487 Copied

Vinit Kundu

Participant

July 13, 2022 at 06:11

rose i still dont understand what are you trying to say

#329516 Copied

Awais Ahmed

Participant

July 13, 2022 at 07:45

Hello, @Vinit Kundu,

The shipping option comes from the WooCommerce plugin no theme will be responsible for it. All the settings of the shipping control in the WooCommerce plugin and just for your satisfaction to understand it please try to activate another theme like “Storefront” and check the results you will understand why I told you to contact the WooCommerce support for this.

Regards 8Themes Team.

#329540 Copied
Tagged: automatically, checkout, country, issue, page, selected, state, themes, woocommerce, wordpress
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