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Checkout page jumping to the bottom - by scottgreen

This topic has 6 replies, 3 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

  • Avatar: scottgreen
    scottgreen
    Participant
    May 23, 2014 at 14:23

    After entering the details for the billing address and pressing the continue button, the page jumps the bottom.

    Can this please be looked at. I see others have had the same problem and have had this rectified.

    Thanks scott

    Please, contact administrator
    for this information.
    #4746 Copied
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 23, 2014 at 14:28

    Hello,

    Please provide us with the site name and FTP host.

    Regards,
    Eva Kemp.

    #4748 Copied
    Avatar: scottgreen
    scottgreen
    Participant
    May 24, 2014 at 06:37

    here you go

    Thanks

    Please, contact administrator
    for this information.
    #4779 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 24, 2014 at 07:06

    Hello,

    Please provide us with FTP username and password! We’re unable to do changes without access to your files.

    Regards,
    Jack Richardson

    #4781 Copied
    Avatar: scottgreen
    scottgreen
    Participant
    May 25, 2014 at 02:01

    here you go

    Please, contact administrator
    for this information.
    #4868 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 25, 2014 at 08:05

    Hello,

    We’ve edited form-checkout.php file in idstore/woocommerce/checkout directory.
    Please check the site now.

    Regards,
    Eva Kemp.

    #4873 Copied
  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Checkout page jumping to the bottom’' has been successfully resolved, and the topic is now closed for further responses

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