Return to previous page

Checkout Page layout allignment issues. input and output fields have allignment issues

This topic has 10 replies, 3 voices, and was last updated 3 months, 3 weeks ago ago by Jack Richardson

Zamgra_Legacy

Participant

July 25, 2024 at 07:47

Checkout Page layout allignment issues. Frontend seems bit messy . Please rectify the issue. if you have any other layouts for checkout ,please change that

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#406854 Copied Theme version: 9.3.15

9 Answers

Rose Tyler

Support staff

July 25, 2024 at 08:15

Hello Zamgra_Legacy,

Thank you for reaching out to us with your concerns regarding the checkout page layout.

We can’t log in, unfortunately.

Please test the next: navigate to Theme Options > WooCommerce > Cart/Checkout Layout > Advanced Labels and set it to ‘Off’.

Best Regards,
8Theme’s Team

#406863 Copied

Zamgra_Legacy

Participant

July 25, 2024 at 09:21

its already set it to off . why cant you login passwrd and username are crct

Files is visible for topic creator and
support staff only.

#406891 Copied

Rose Tyler

Support staff

July 25, 2024 at 10:20

Hello Zamgra_Legacy,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#406916 Copied

Zamgra_Legacy

Participant

July 25, 2024 at 10:55

the link is showing incorrect . cant redirect

Files is visible for topic creator and
support staff only.

#406917 Copied

Rose Tyler

Support staff

July 25, 2024 at 11:03

Hello Zamgra_Legacy,

We are currently experiencing difficulties accessing the wp-admin with the credentials you provided. Could you please verify the accuracy of the information and provide us with the correct details at your earliest convenience?

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#406918 Copied

Zamgra_Legacy

Participant

July 25, 2024 at 11:10

please check the login credential now . its the admin account wordpress passwd.

Please contact administrator
for this information.

#406919 Copied

Jack Richardson

Support staff

July 25, 2024 at 11:41

Dear @Zamgra_Legacy,

We hope this message finds you well. We would like to inform you that we have made some necessary updates to your checkout page, which was previously built using WooCommerce blocks. It appears that our theme options were not being applied correctly in that setup.

To address this, we have removed the outdated content from the checkout page and have reconfigured it in accordance with WooCommerce’s recommendations. We have now integrated the ‘[woocommerce_checkout]‘ shortcode on this page. This adjustment ensures that the layout and design of your checkout page can now be fully managed via the Theme Options. Additionally, this update has resolved the issues with the broken input fields.

You can view the updated layout here: https://gyazo.com/282fcdbe2ac43719e18d24b399df8a73.

Also, you can watch the tutorial of using our new XStore builders where you can modify any content data of Cart/Checkout pages -> https://www.8theme.com/documentation/documentation/xstore-builders/xstore-checkout-page-builder-with-elementor/.

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#406923 Copied

Zamgra_Legacy

Participant

July 26, 2024 at 05:48

i dont want that company name section in that page. I am Unable to remove that section. also the banner image i have settted in desktop. when opening in mobile mode its breaking or the centre position is only visible can i add a different image to mobile as well

Files is visible for topic creator and
support staff only.

#407049 Copied

Jack Richardson

Support staff

July 26, 2024 at 07:46

Dear @Zamgra_Legacy,

We hope this message finds you well. We initially understood that your inquiry pertained to the Checkout page. However, it now appears that your recent communications reference a different page and involve additional questions that diverge from the original topic.

To ensure we provide the most accurate and efficient support, could you kindly submit separate tickets for each distinct query? In these tickets, please include detailed descriptions of the modifications you wish to implement, whether they involve additions, deletions, or improvements. Additionally, it would be immensely helpful if you could attach screenshots depicting the desired outcomes.

Thank you for your cooperation and understanding.

Best Regards,
Jack Richardson
The 8Theme Team

#407073 Copied
Tagged: input output fields misalignment, woocommerce checkout page issues, woocommerce layout troubleshooting, wordpress checkout page fixes, wordpress templates alignment problems
Viewing 10 results - 1 through 10 (of 10 total)