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Checkout Page Multistep Layout White area

This topic has 5 replies, 3 voices, and was last updated 1 years, 9 months ago ago by PanosN

PanosN

Participant

April 10, 2023 at 21:58

Hello,

I am dealing with a problem in the checkout page of my e-shop.
There is a white area that isn’t supposed to be there.
The problem appears going through the Theme Options and to the Advanced Cart/Checkout, when choosing the “Multistep” layout.

Here is a screenshot that depicts the problem:
https://ibb.co/S77n5wJ

Thank you very much in advance!

#352888 Copied Theme version: 9.1 WooCommerce version: 7.5.1

4 Answers

Tony Rodriguez

Support staff

April 11, 2023 at 08:39

Hello @PanosN,

We have just conducted a review of your site and we do not currently observe any white space. Please find a screenshot of the review here: https://postimg.cc/jwKyxcvy. If you have altered the layout, please reset the Multistep layout and provide us with your WordPress Admin URL and credentials in the private content area of this topic. We will then be able to investigate further and provide assistance.

Best Regards,
8Theme’s Team

#352907 Copied

PanosN

Participant

April 11, 2023 at 14:19

We sent you the requested info.
Thank you in advance!

Please contact administrator
for this information.

#352954 Copied
Rose Tyler

Support staff

April 11, 2023 at 15:10
Hello, PanosN,

Thank you for your response.

Please add the next code in Theme options > Theme Custom CSS:

.cart-checkout-multistep .cart-checkout-nav-simple { background-color: transparent; }

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team
#352963 Copied
PanosN

Participant

April 11, 2023 at 22:13

Thank you very much!

#352989 Copied
Tagged: checkout, layout, multi-step, themes, white, woocommerce, wordpress
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