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Checkout page not normal - by plandoin - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Jack Richardson

plandoin

Participant

June 9, 2014 at 15:09

Hi,

I have created a WordPress 3.8 site at http://pierrenadilon.com/shop2/.
I have installed “The Leader” and WooCommerce. The checkout page seems not normal. Can you have a look and tell me what’s wrong, and how I can correct that?

Regards.

#6480 Copied

8 Answers

Jack Richardson

Support staff

June 9, 2014 at 15:23

Hello,

Please provide us with wp-admin and FTP credentials.

Regards,
Jack Richardson

#6500 Copied

plandoin

Participant

June 9, 2014 at 15:27

I will post it in private content…

#6517 Copied

plandoin

Participant

June 9, 2014 at 15:29

Please find below, in private content, my credentials:

Please, contact administrator
for this information.

#6521 Copied

Eva Kemp

Support staff

June 9, 2014 at 15:36

Hello,

I’ve updated woocommerce files.
Please check the page now.

Regards,
Eva Kemp.

#6538 Copied

plandoin

Participant

June 9, 2014 at 15:41

Hi,

It works well. Thanks a lot. How does it come that WooCommerce files were not up to date?

Best regards.

#6541 Copied

Eva Kemp

Support staff

June 9, 2014 at 16:00

Sorry, but there might be some problem with the theme during the woocommerce plugin update.
This issue should be fixed in future theme update.

Regards,
Eva Kemp.

#6544 Copied

plandoin

Participant

June 10, 2014 at 08:33

Can you tell me is planned the future theme update?

Can I ask you to do a second time the same manual update on another The_Leader blog of mine?

#6592 Copied

Jack Richardson

Support staff

June 10, 2014 at 10:53

Hello,

If you’re talking about out of date file fixes, then just update your theme to the latest version – it’s already bundled with the latest version of woocommerce files.

Regards,
Jack Richardson

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