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Checkout page on blank - by vicesparza - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Brian Johnson

vicesparza

Participant

May 12, 2015 at 06:38

Hi.

After upgrading the theme to v. 3.8 to resolve the double carts issue, I find that the Checkout page does not work; after made click on “Proceed to checkout” only appear a blank page. Any idea about it? My site is http://www.cocoadhonor.com/

#63316 Copied Theme version: 3.8 WooCommerce version: 2.3.9

7 Answers

Brian Johnson

Member

May 12, 2015 at 07:13

hello

Please provide us with wp-admi and ftp credentials to your site.

With best regards
Brian johnson

#63320 Copied

vicesparza

Participant

May 12, 2015 at 14:40

Thanks a lot, really.

Please, contact administrator
for this information.

#63461 Copied

Robert Hall

Support staff

May 12, 2015 at 15:00

Hello,

I’ve fixed this issue. Please check.

Regards,
Robert Hall.

#63468 Copied

vicesparza

Participant

May 12, 2015 at 15:10

I already checked and I do not see any change 🙁
Still viewing the Checkout blank page.
I checked with Chrome and Firefox.

#63473 Copied
Brian Johnson

Member

May 12, 2015 at 15:11
Hello

Please remove or change following line in style.css:
```
.tabs
{ display: none;}
```
With best regards
Brian Johnson
#63474 Copied
vicesparza

Participant

May 12, 2015 at 15:15

right!!!

so, Can I hide only “Additional Information” tab on the individual product page???

#63476 Copied
Brian Johnson

Member

May 12, 2015 at 15:24
Please use this code instead:
```
.single .tabs
{ display: none;}
```
With best regards
Brian Johnson
#63477 Copied
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