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Checkout page White background does not extend

This topic has 17 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

Shayan

Participant

September 20, 2020 at 19:43

Hello,

My check out page does not look like what it looks like in the original theme
https://xstore.8theme.com/demos/2/organic-cosmetics/checkout/

The background for mine is also white but it does not extend out. The text extends out but half of it is on the site green background and only the center is on top of the white background box. The white background box does not extend with text.

Please, contact administrator
for this information.

#252022 Copied Theme version: 7.0.1 WooCommerce version: Up to date

16 Answers

Shayan

Participant

September 20, 2020 at 23:10

I also noticed that this is happening on my “Cart” “About us” “Contact us” pages. The white background box is not how it is shown in the theme template. It is not as wide and text is extending out from it. How can i control the white background box so that it gets wider?

#252029 Copied

Shayan

Participant

September 20, 2020 at 23:16

https://prnt.sc/ukqvmi

Do you see how this is different from the original theme? Could you tell me how i can go back to the way the original theme is? This is happening on few of my pages.

https://prnt.sc/ukqwa6

#252030 Copied

Olga Barlow

Support staff

September 21, 2020 at 15:20

Hello,

Provide us with link to your site and temporary WP Dashboard access, please.
We’ll check what could be the reason of your issue.

Regards

#252089 Copied

Shayan

Participant

September 21, 2020 at 17:22

See Private content area

Please contact administrator
for this information.

#252122 Copied

Shayan

Participant

September 21, 2020 at 17:40

See log in information

Please contact administrator
for this information.

#252126 Copied

Olga Barlow

Support staff

September 22, 2020 at 12:32

Hello,

Could you, please, change the permission for this user because we don’t have access to theme options http://prntscr.com/ulr1v2 ?

Regards

#252194 Copied

Shayan

Participant

September 22, 2020 at 17:02

Please try again.

Please contact administrator
for this information.

#252241 Copied

Olga Barlow

Support staff

September 22, 2020 at 19:31

Hello,

Check now.

Regards

#252265 Copied

Shayan

Participant

September 22, 2020 at 19:59

Still not working, the white background box is not extended like how it is showing in the theme

#252277 Copied

Shayan

Participant

September 22, 2020 at 20:02

Please see the difference between the original theme and what its showing for me:

https://prnt.sc/um0jui

https://prnt.sc/um0jby

#252279 Copied

Olga Barlow

Support staff

September 22, 2020 at 20:11

Hello,

You can edit the site container width in Theme Options > General > Site width. We use 1370px on the demo site but you set 970px. I have changed the width.

Regards

#252282 Copied

Shayan

Participant

September 22, 2020 at 20:38

Perfect, thank you so much.

#252286 Copied

Olga Barlow

Support staff

September 22, 2020 at 20:39

You are welcome!

Regards

#252287 Copied

Shayan

Participant

September 22, 2020 at 20:47

One more thing, do you know how i can bring this back? so when i go to shop and select and product and click on buy, i see this quick cart view to the left of my screen. For me, it doesn’t show this option anymore.

https://prnt.sc/um0jby

#252290 Copied

Shayan

Participant

September 22, 2020 at 20:48

Instead, this is what i see

https://prnt.sc/um1duk

#252291 Copied

Rose Tyler

Support staff

September 23, 2020 at 07:23

It is not possible for variable products.

Regards

#252309 Copied
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