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Checkout / Payment processing problem - by Rolandh

This topic has 4 replies, 2 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

Rolandh

Participant

May 7, 2014 at 10:46

Hi, I am having a problem with the checkout, can you help.

Legenda theme 2.1, wordpress 3.9

At the final page of the checkout where payment option is selected, when the Pay Npw button is clicked the next page is always my homepage. This did not happen before.

This occurs whichever payment option is selected, whether I am a Guest or am logged into the account, it also occurs from the payment button that is on the ‘my account’ page.

Your help is greatly appreciated.

Regards, Roland

Please, contact administrator
for this information.

#2938 Copied

3 Answers

Eva Kemp

Support staff

May 7, 2014 at 11:18

Hello,

I’ve disabled the plugin “404 Redirection” and the page started showing “Not found” error. I recommend you to contact woocommerce support regarding this issue.

Regards,
Eva Kemp.

#2943 Copied

Rolandh

Participant

May 7, 2014 at 11:27

Thanks, I will

#2947 Copied

Eva Kemp

Support staff

May 7, 2014 at 13:16

Ok. If you have any questions don’t hesitate to contact us.

Best regards,
Eva Kemp.

#2962 Copied
Tagged: checkout, payment, problem, processing, template, woocommerce, wordpress
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