Return to previous page

Checkout payment section not displaying - by ollietubb

This topic has 5 replies, 4 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: ollietubb
    ollietubb
    Participant
    November 25, 2015 at 12:13

    I have updated the Xmarket theme but the payment part is missing entirely. It pops up momentarily but then disappears.

    Cannot get orders through the website. Please can you advise asap?
    This has been down for a while, would appreciate a swift response.

    Many thanks

    #101259 Copied Theme version: Xmarket (latest version) WooCommerce version: v4.3.1
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 25, 2015 at 12:34

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #101267 Copied
    Avatar: ollietubb
    ollietubb
    Participant
    November 27, 2015 at 09:56

    OK. Thanks Jack. See below

    Look forward to hearing from you

    Please, contact administrator
    for this information.
    #101597 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 27, 2015 at 10:44

    Hello,

    As we can see the same problems persist with default WordPress theme.
    You should contact Woocommerce support concerning your query as this is their configuration.

    Regards,
    Robert Hall.

    #101646 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    November 27, 2015 at 10:50

    Hello,

    The problem was caused by the plugin “WooCommerce BarclaycardCw”. I’ve disabled it. Please check the “Checkout” page now.

    Regards,
    Eva Kemp.

    #101653 Copied
  • Viewing 5 results - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Business 02 – WordPress WooCommerce Theme
lazy-placeholder
Business Card – WordPress Theme
lazy-placeholder
BookStore – WordPress WooCommerce Theme
lazy-placeholder
WooPress – WooCommerce WordPress Theme
lazy-placeholder
Kids Store – WooCommerce Theme
lazy-placeholder
Onepage Store – WooCommerce Theme
lazy-placeholder
Shoes Store – WordPress WooCommerce Theme
lazy-placeholder
Handmade Store – WordPress WooCommerce Theme
lazy-placeholder
Minimal Electronics – WordPress WooCommerce Theme
lazy-placeholder
Spa – WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.