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Checkout – Postcode missing from update_order_review ajax call

This topic has 2 replies, 2 voices, and was last updated 2 hours, 44 minutes ago ago by Rose Tyler

Greg

Participant

March 2, 2025 at 20:23

Hi there,

I noticed a bug in the xtheme theme, with the ‘billing postcode’ that exists on the WooCommerce Checkout page.
Which is ‘postcode’ in the Form Data (in Network, when inspecting in Chrome/Firefox).
Fetch/XHR: https://[site]/?wc-ajax=update_order_review

– It is only an issue when logged out.
– Works normally if logged in as an Administrator.
– The ‘shipping postcode’ is working normally.

I did the same test with the ‘Twenty Twenty-Five’ theme, the issue didn’t occur.

Can the Billing Postcode be added back into the update_order_review ajax call?

Kind regards,
Greg

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1 Answer

Rose Tyler

Support staff

March 3, 2025 at 07:55

Hello,

Thank you for getting in touch with us.

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

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