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Checkout problem on shipping method button – urgent

This topic has 21 replies, 2 voices, and was last updated 3 weeks, 1 days ago ago by Luca Rossi

R.Cristofor

Participant

March 20, 2025 at 20:36

When I select the Shipping Method, nothing happens. Additionally, the courier company’s name does not appear. Same problem both Desktop and Mobile version Please help me.

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#438082 Copied Theme version: 9.4.8

20 Answers

R.Cristofor

Participant

March 20, 2025 at 21:29

UPDATE: I have resolved in some way, but now in subtotal its doesnt show Shipping cost, but in total its calculated. The customers need to see shipping cost in subtotal

#438091 Copied

Luca Rossi

Support staff

March 21, 2025 at 13:30

Hi @R.Cristofor,

Could you please try switching to the default Checkout element from Elementor or Checkout (Multisteps) from XStore?

https://prnt.sc/hhxpzyFOpkms

Let us know how it goes!

#438202 Copied

R.Cristofor

Participant

March 21, 2025 at 13:41

Done! Can you help me with color corection to appear like your checkout colors? For now its showing white

#438203 Copied

R.Cristofor

Participant

March 21, 2025 at 13:57

I have tryed to modify style but nothing happen in front end on checkout page, online in backend i can see

#438204 Copied

R.Cristofor

Participant

March 21, 2025 at 14:20

I have activated both multistep and default checkout. I multistep version, but it has issues with the Sameday module for Easybox. Specifically, when selecting Sameday Easybox, the map of available Easybox locations should appear under the name. In the standard checkout version, it does appear, but in the multistep version, it does not. Additionally, I want the order summary to be displayed before payment, followed by the payment section and pay button. These are the only major issues I currently have.

#438208 Copied

Luca Rossi

Support staff

March 23, 2025 at 17:27

Hi @R.Cristofor,

Done! Can you help me with color corection to appear like your checkout colors? For now its showing white

We guess it could be you’re using the dark mode then the checkout element is always in white colors.

I have activated both multistep and default checkout. I multistep version, but it has issues with the Sameday module for Easybox. Specifically, when selecting Sameday Easybox, the map of available Easybox locations should appear under the name. In the standard checkout version, it does appear, but in the multistep version, it does not. Additionally, I want the order summary to be displayed before payment, followed by the payment section and pay button. These are the only major issues I currently have.

It requires many customization codes to achieve this. For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services are subject to additional charges.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#438344 Copied

R.Cristofor

Participant

March 24, 2025 at 09:08

Ok …

I have installed another checkout and when i enter on checkout the page its weird. I have contact the plugin team and they sayd me that it is a problem with my theme. See attachment

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#438380 Copied

Luca Rossi

Support staff

March 25, 2025 at 10:55

Dear @R.Cristofor,

We have reviewed the WooCommerce error logs and identified the following issue: (https://prnt.sc/6IuUJM5f6bI9).

It appears that the error is related to the Fluid Checkout plugin. Could you kindly deactivate this plugin and check if the issue persists?

Thank you for your time and assistance.

Best regards,
8Theme Team

#438589 Copied

R.Cristofor

Participant

March 26, 2025 at 08:35

… i have dezactivate fluid checkout and now when i press on *Continuă către livrare* (Continue to delivery) nothing happen and step with delivery does not appear

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#438721 Copied

Luca Rossi

Support staff

March 26, 2025 at 08:50

Hi @R.Cristofor,

Could you please check again?

Best Regards,
8Theme’s Team

#438730 Copied

R.Cristofor

Participant

March 26, 2025 at 09:04

Practically you have activated again your custom checkout? I want the payments to appear after order summary for the buyer can see the payment total and then select the payment method. It is possible?

#438735 Copied

Luca Rossi

Support staff

March 26, 2025 at 10:23

Dear @R.Cristofor,

Sorry for the confusion!

We’ve switched back to the Checkout Multistep for you.

Everything should be working correctly now: https://www.awesomescreenshot.com/image/53598879?key=7499bf9864450e4e4981c2715a75db73.

Best regards,
8Theme’s Team

#438764 Copied

R.Cristofor

Participant

March 26, 2025 at 11:29

Thanks! One more question, where can i translate seach placehold for mobile? I use loco translate but i cannot found that text.

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#438773 Copied
Luca Rossi

Support staff

March 26, 2025 at 16:13
Hi @R.Cristofor,

Please add the following code under functions.php file locates in your child theme:

add_filter('theme_mod_search_placeholder_et-desktop', 'n2t_search_placeholder_et_desktop'); function n2t_search_placeholder_et_desktop(){ return 'Your Custom Text'; }

Hope it helps!
#438784 Copied
R.Cristofor

Participant

March 26, 2025 at 17:22

I have not created child theme when I have install xstore theme? It is possible to create now?

#438787 Copied

Luca Rossi

Support staff

March 27, 2025 at 03:54

Hi @R.Cristofor,

You can also use this plugin to add the custom codes: https://wordpress.org/plugins/code-snippets/.

Hope it helps!

#438802 Copied

R.Cristofor

Participant

March 28, 2025 at 09:30

I have entered the code in code snippets but still dont work

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#438974 Copied

Luca Rossi

Support staff

March 28, 2025 at 11:07

Hi @R.Cristofor,

Could you please check again: https://prnt.sc/PqQqjANO7Oey?

Thank you!

#439004 Copied

R.Cristofor

Participant

March 28, 2025 at 11:18

Sorry, it’s about patcher that appear again and again after apply. I forgot to mention, check screenshot

#439008 Copied

Luca Rossi

Support staff

March 28, 2025 at 11:29

Dear @R.Cristofor,

We believe the issue may be related to caching. If you have already applied all the necessary patchers, you may safely disregard them.

Please let us know if you need any further assistance.

Best regards,
The 8Theme Team

#439010 Copied
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